Friday, July 16, 2010

Toshiba in Hot Water Over Free Laptops Offer

Toshiba's latest ad campaign has resulted in a lot of unhappy customers.

In an effort to capitalize off of the World Cup, Toshiba ran an advertising campaign offering customers in several European countries full rebates on purchases if their country won.
The deal was advertised in Spain, Germany, England, Portugal and Italy and offered customers purchasing Toshiba Core i5 laptops or Toshiba TVs a full refund if their country of origin was victorious. However, it seems Spanish customers are having trouble getting their money back and consumer association, Facua, is taking issue with how Toshiba organized the special offer.
Toshiba's promotional materials included fine print that directed customers to the Toshiba Website for full details. However, not all customers checked the site before buying and were surprised to learn that they're not eligible for a refund because they didn't register their product before June 17. Engadget cites Facua as saying such a huge condition to availing of the offer should not have been hidden away on the website, but clearly marked on the promotional materials. The group is arguing that because of this oversight, Toshiba should have to honor every single customer's rebate regardless.
While it's definitely an underhanded move on Toshiba's part, it's hard to believe people wouldn't look at the terms and conditions of a deal offering a free laptop or TV before jumping in with both feet.

Thursday, July 15, 2010

Google Launches 'Google Fiber For Communities'

Google has launched a Website to keep Americans informed about its plans for fiber internet.

You might remember a few months back when communities across the country went nuts competing for Google's 1GB fiber internet; cities changed their name to Google and mayors swam with sharks.
Though it's been three months since these stunts were carried out, Google has yet to make a decision on what town will be part of the pilot program for it's project. Google says it won't name the winner (or winners!) at the end of the year.
However, the search giant isn't resting on its laurels until D-day. The company this week launched 'Google Fiber for Communities,' a Website designed to keep folks up to date on the project, educate people on the technology and thank them for all their efforts. It also provides tips on how you can help bring fiber Internet to your community.
In total, 1,100 communities and 200,000 individuals responded to Google's call for a test site for the project. Check out the video below to see some of their submissions and thank you messages from Google employees.

Windows Phone 7 Does Remote Erase, Location

Tuesday Microsoft unveiled the Windows Phone Live companion site for the upcoming Windows Phone 7 device. It will supposedly be a one-stop hub for everything the user needs, whether its to see published images, check email, exchange OneNote files, check their Windows Live calendar, and more. All files will be synchronized between the web, PC, and the handheld.
According to Microsoft's Aaron Woodman in the Windows Phone Blog, the site will also provide users with 25GB of SkyDrive cloud-based storage, and a Find My Phone service that will help owners manage their missing phone using map, ring, lock and erase capabilities. Both services will be provided to Windows Phone 7 users free of charge.

Wednesday, July 14, 2010

Microsoft Extends Windows XP Downgrade to 2020

Another decade of Windows XP -- who's excited?!

While the consumer and enthusiast are now happily moving to Windows 7, businesses are still chugging along on Windows XP. This would present a problem for businesses buying and installing new computers in the workplace if not for the Windows XP downgrade program available to OEM Windows 7 Professional and Ultimate SKUs.
Originally, these downgrade rights were to disappear once Microsoft ships the first Service Pack in 2011, but upon the release of the SP1 beta, Microsoft announced that it would extend the XP downgrade period through to January 2020 for the Professional and January 2015 for the Ultimate edition (dates according to Computerworld).
"This will help maintain consistency for downgrade rights throughout the Windows 7 lifecycle," wrote Microsoft spokesman Brandon LeBlanc, in an entry on the company blog. "As a result, the OEM versions of Windows 7 Professional and Windows 7 Ultimate will continue to include downgrade rights to the similar versions of Windows Vista or Windows XP Professional.  Going forward, businesses can continue to purchase new PCs and utilize end user downgrade rights to Windows XP or Windows Vista until they are ready to use Windows 7. Enabling such rights throughout the Windows 7 lifecycle will make it easier for customers as they plan deployments to Windows 7."
Microsoft made this change to help ease confusion for businesses getting new PCs but aren't able to make the switch just yet. With the extension of the downgrade rights, Microsoft will still be able to sell a Windows license and businesses can still run Windows XP.
LeBlanc added, "Our business customers have told us that the removing end-user downgrade rights to Windows XP Professional could be confusing, given the rights change would be made for new PCs preinstalled with Windows 7 and managing a hybrid environment with PCs that have different end-user rights based on date of purchase would be challenging to track."